Mr Brown Bakery and Food Products Pvt Ltd
(Brand: Danbro)

Effective Date: 1 April 2025
Last Updated: 1 April 2025

Welcome to Mr Brown Bakery and Food Products Pvt Ltd (Brand: Danbro). By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • This website is owned and operated by Mr Brown Bakery and Food Products Pvt Ltd.

  • By accessing our website and placing an order, you agree to comply with these Terms and Conditions.

  • We reserve the right to modify these Terms at any time, and your continued use of our website constitutes acceptance of any changes.

2. Product Availability and Pricing

  • All products listed on the website are subject to availability.

  • Prices are displayed in INR and may change without prior notice.

  • We reserve the right to cancel orders in case of pricing errors or stock unavailability.

3. Ordering and Payment

  • Orders can be placed through our website.

  • Full payment must be made at the time of purchase via available payment methods (credit/debit cards, net banking, UPI, wallets, COD where applicable).

  • Orders are confirmed only after successful payment processing.

  • In case of payment failure, the order will not be processed.

4. Shipping and Delivery

  • Delivery timeframes depend on location and are outlined in our Shipping Policy.

  • We are not responsible for delays caused by unforeseen circumstances such as weather conditions, strikes, or incorrect addresses.

  • If the recipient is unavailable, delivery may be attempted again as per our Shipping Policy.

5. Returns and Refunds

  • Due to the perishable nature of our products, returns are only accepted in case of defective, damaged, or incorrect products.

  • Customers must report any issues within 6 hours of delivery.

  • Refunds and replacements are processed according to our Returns and Refunds Policy.

6. Cancellations and Modifications

  • Orders can be canceled within 1 hour of placing the order.

  • Customized orders (including custom cakes) cannot be canceled once confirmed.

  • Modifications to an order may be accepted if requested before the order is processed.

7. User Responsibilities

  • Users must provide accurate and complete information when placing an order.

  • Any fraudulent activity, including payment fraud or misuse of offers, may lead to order cancellation and legal action.

  • Users must not use the website for any illegal or unauthorized activities.

8. Intellectual Property

  • All content on this website, including images, logos, and text, is the property of Mr Brown Bakery and Food Products Pvt Ltd and is protected by copyright laws.

  • Unauthorized use of our content without permission is prohibited.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • We are not responsible for any allergic reactions or health issues caused by consuming our products. Customers are advised to check product ingredients before purchase.

10. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of India.

  • Any disputes shall be resolved through arbitration in Lucknow, Uttar Pradesh, as per Indian arbitration laws.

11. Contact Information

For any queries related to these Terms and Conditions, please contact us:

Mr Brown Bakery and Food Products Pvt Ltd
(Brand: Danbro)
B-35, Sector-P, Aliganj, Lucknow 226024
Email: info@mrbrownbakery.com
Phone: +91-7309032618

By using our website and purchasing from us, you agree to abide by these Terms and Conditions.